We aim to deliver your order within 5 days of receiving it. Should you require your items more urgently please choose express shipping – orders will be shipped via UPS service. Please note that UPS do not deliver over weekends.
For small parcels up to 2kg to be shipped within the UK we use the Post Office, your shipping rate is calculated at check out based on the size and weight of your shipment and you can choose between 1st and 2nd class parcel service – shipping time is 2-5 working days.
For parcels marked as express and parcels above 2kg we use the UPS service which take 1-2 working days and includes insurance. Your shipping rate is calculated at check out based on your address and the size and weight of your shipment. If for any reason the shipping calculated is not appropriate for your order, we will contact you directly by email.
We will send you a Confirmation Notice via email when your order has been dispatched.
Please note that we may not be able to process your order in full for any of the following reasons:
If the product you ordered is out of stock. In this instance we will contact you via email with a stock arrival date or you may choose to receive a refund on the out of stock item, or cancel your order entirely.
If we are unable to authorise your payment.
If our delivery companies are temporarily unable to deliver due to conditions that are beyond our control.